Lenox

As a leading manufacturer of consumer fine china, crystal, flatware and giftware, Lenox® wanted their distribution operation to be handled with care.

The Challenge:

Lenox needed to consolidate four major distribution centers and 16 satellite facilities into one facility to eliminate redundant operations, lower labor and transportation costs, and improve customer service levels.

 

The Solution:

FORTE designed and implemented a new 500,000 sq. ft. distribution center in Hagerstown, Maryland. A WMS needs analysis was performed, as well as vendor evaluation and selection. The WMS was integrated with the highly automated material handling system utilizing FORTE's Automation Director™ WCS. 

The Result:

23%reduction in labor costs

99%picking & shipping accuracy

Consolidated shipments decreased shipping and transportation costs while reducing labor costs by 23%. The elimination of redundant operations through cross-docking and kitting increased operational efficiency. Picking and shipping accuracy is greater than 99%.

Warehouse of the Month recognition from Modern Materials Handling

Key Services Employed Early-Stage Planning Supply Chain Network & Inventory Optimization Distribution Center Design & Implementation